116: Mark Miller — Chick-fil-A's Secret Sauce for Building Leaders and Creating a Culture of High Performance

The views expressed on this podcast and page are those of the host and guests and do not necessarily reflect the official policy, position, or endorsement of the US Army, DoD, or the US Government.

Mark Miller’s passion is serving leaders. Whether speaking to global audiences or individual leaders, his message is consistent and pragmatic: Lead Every Day. His career at Chick-fil-A began over 40 years ago as an hourly team member in one of the local restaurants. Shortly after that, he became Chick-filA’s 16th corporate employee. Since that day, he has worked all across the business but recently retired as the Vice President of High-Performance Leadership, where he was a principal architect in building Chick-fil-A’s renowned high-performance leadership culture.

For the last twenty-five years, he focused much of his time on helping the organization grow its leadership capacity. Mark and his team at Chick-fil-A invested a quarter century and tens of millions of dollars searching for and validating ideas that work. Over the years, they focused on numerous topics, including High-Performance Teams, High-Performance Organizations, Employee Engagement, Execution, Personal Leadership Effectiveness, and, most recently, Culture. These projects have each culminated in globally acclaimed books. Today, over one million copies of Mark’s books are available in 25+ translations, including national bestsellers and a Wall Street Journal Bestseller. His approach to writing and speaking has always been to find what is true in principle and apply it to the real world. Because of this, Mark is best known for his ability to unlock the full potential of executives and teams to create High-Performance leaders and organizations.

Uncommon Greatness: Five Fundamentals to Transform Your Leadership

By Miller, Mark

Culture Rules: The Leader's Guide to Creating the Ultimate Competitive Advantage

By Miller, Mark

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If you’re interested in discovering your core values and becoming a more self-aware and emotionally intelligent leader, I’ve built the perfect course to help you get there. Check out my Discover Your Core Values Mini Course, where I coach you through 3 exercises of guided reflection and help you uncover your core values in a way that you can apply them right away.

115: Juliet Funt — Productivity Expert Tackles Task Saturation in the Military

The views expressed on this podcast and page are those of the host and guests and do not necessarily reflect the official policy, position, or endorsement of the US Army, DoD, or the US Government.

Featured in top media outlets such as Forbes, CNBC, and Fast Company, Juliet Funt is a globally renowned keynote speaker, tough-love advisor to the Fortune 500, founder and CEO of the efficiency training firm, Juliet Funt Group.

Juliet is the author of A Minute to Think, nominated for the Next Big Idea Club curated by Malcolm Gladwell, Dan Pink, Susan Cain and Adam Grant. She is an evangelist for freeing the potential of companies by unburdening their talent from busywork, and she has brought her powerful concepts to Spotify, National Geographic, Anthem, Vans, Abbott, Costco, Pepsi, Nike, Wells Fargo, Sephora, Sysco, and ESPN.

Great minds in the military are using her book! Juliet recently announced that both the Army War College and the Joint Special Operations University (JSOU) have included A Minute to Think in their current curricula.

If you are past or current military, Juliet would love to hear from you. Share with her your experience in trying to find thinking time in your work.

For more information, go to theefficientteam.com or connect with her on LinkedIn.

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If you’re interested in discovering your core values and becoming a more self-aware and emotionally intelligent leader, I’ve built the perfect course to help you get there. Check out my Discover Your Core Values Mini Course, where I coach you through 3 exercises of guided reflection and help you uncover your core values in a way that you can apply them right away.

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104: Dr. Amy Edmondson — The Science of Failing Well

The views expressed on this podcast and page are those of the host and guests and do not necessarily reflect the official policy, position, or endorsement of the US Army, DoD, or the US Government.

Please subscribe to the Intentional Leader podcast on YouTube! This is a great way to see future videos and help support the channel.

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We used to think of failure as the opposite of success. Now, we’re often torn between two “failure cultures”: one that says to avoid failure at all costs, the other that says fail fast, fail often. The trouble is that both approaches lack the crucial distinctions to help us separate good failure from bad. As a result, we miss the opportunity to fail well.

After decades of award-winning research, Amy Edmondson is here to upend our understanding of failure and make it work for us. In Right Kind of Wrong, Edmondson provides the framework to think, discuss, and practice failure wisely. Outlining the three archetypes of failure—basic, complex, and intelligent—Amy showcases how to minimize unproductive failure while maximizing what we gain from flubs of all stripes. She illustrates how we and our organizations can embrace our human fallibility, learn exactly when failure is our friend, and prevent most of it when it is not. This is the key to pursuing smart risks and preventing avoidable harm.

With vivid, real-life stories from business, pop culture, history, and more, Edmondson gives us specifically tailored practices, skills, and mindsets to help us replace shame and blame with curiosity, vulnerability, and personal growth. You’ll never look at failure the same way again.

Amy C. Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School, renowned for her research on psychological safety over twenty years. Her award-winning work has appeared in The New York Times, The Wall Street Journal, the Financial Times, Psychology Today, Fast Company, Harvard Business Review, and more. Named by Thinkers50 in 2021 as the #1 Management Thinker in the world, Edmondson’s Ted Talk “How to Turn a Group of Strangers into a Team” has been viewed over three million times. She received her PhD, AM, and AB from Harvard University. She lives in Cambridge, Massachusetts, and is the author of Right Kind of Wrong, The Fearless Organization, and Teaming.

The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth

By Edmondson, Amy C.

Right Kind of Wrong: The Science of Failing Well

By Edmondson, Amy C.

Please note that these are affiliate links. Every purchase you make through them goes to support Intentional Leader. Thank you!

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If you’re interested in growing in your leadership practice and being inspired to think differently and unlock greater personal potential, we want to give you a gift. Just click the link below and tell us where to send you 12 Ideas That Will Make You A Better Leader

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103: Clay Scroggins — How You Can Lead When You're Not in Charge

The views expressed on this podcast and page are those of the host and guests and do not necessarily reflect the official policy, position, or endorsement of the US Army, DoD, or the US Government.

Please subscribe to the Intentional Leader podcast on YouTube! This is a great way to see future videos and help support the channel.

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On this episode of Intentional Leader, we learn from speaker, author, and pastor Clay Scroggins on how to lead when we're not in charge. The reality is that most of us have a boss or supervisor, so how do we lead through influence when we lack authority?

Clay is the author of the best-selling books How to Lead When You’re Not in Charge, How to Lead in a World of Distraction, and The Aspiring Leader’s Guide to the Future. He holds a degree in Industrial Engineering from Georgia Tech as well as a Master’s degree and Doctorate with an emphasis in Online Church from Dallas Theological Seminary. For almost 20 years, Clay Scroggins served in many pastoral roles at North Point Ministries, a multisite church started in Alpharetta, Georgia led by Andy Stanley. Most recently, Clay served as the lead pastor of Buckhead Church, one of North Point’s largest campuses. Clay is a sought after speaker (that’s what he tells his parents) having worked with organizations ranging from the Dallas Cowboys or the staff at the White House all the way to Taco Bell or the Alabama Association of Tax Assessors. Clay lives in Atlanta, Georgia, with his wife, Jenny, and their five children.

How to Lead When You're Not in Charge: Leveraging Influence When You Lack Authority

By Scroggins, Clay

How to Lead in a World of Distraction: Four Simple Habits for Turning Down the Noise

By Clay Scroggins

The Aspiring Leader's Guide to the Future: 9 Surprising Ways Leadership is Changing

By Scroggins, Clay

Check out Clay’s weekly podcast with Adam Tarnow called How to Lead, available on Apple Podcasts, Spotify, or wherever you listen to podcasts.

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If you’re interested in growing in your leadership practice and being inspired to think differently and unlock greater personal potential, we want to give you a gift. Just click the link below and tell us where to send you 12 Ideas That Will Make You A Better Leader

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101: Dr. Chevy Cook — On Leadership Lessons from the Secretary of the Army, Finishing a PhD in Character Development, and How to Manage Energy

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Chaveso “Chevy” Cook and his wife Ashley are from Columbia, SC. She is his high-school sweetheart and a University of Pennsylvania employee. Their most important triumphs are being together for over two decades and their beautiful daughters London and Lola.

Chevy commissioned from the United States Military Academy (USMA). His career began as an Air Defense Artillery officer in 3-4 ADAR, 82nd ABN DIV, Fort Bragg, NC. After selection and training he branched Psychological Operations (PSYOP), remaining at Fort Bragg, and spent his initial special operations career in 8th PSYOP Battalion. Afterward Chevy returned to USMA as a Tactical Officer. Fortuitously he also became an instructor at USMA in the Department of Behavioral Sciences and Leadership. Returning to Fort Bragg afterward he commanded D Co, 3rd PSYOP Battalion and then served as S3 for 7th PSYOP Battalion. He also previously served as the speechwriter for the 25th Secretary of the Army, the Honorable Christine Wormuth, prior to his current role as the Battalion Commander of Headquarters Command Battalion at Fort Meade, MD.

During his career Chevy has deployed during “The Surge”, the “Arab Spring”, and the fight against ISIS, in various positions including Battery XO, Detachment Commander, and Special Operations Task Force J3. These and other operational experiences span Iraq (x3), Qatar (x2), Niger, Jordan, Afghanistan, Bahrain, Kuwait, Tajikistan, and the United Arab Emirates.

Chevy’s civilian education includes degrees from USMA (BS - 2004), the University of Texas-El Paso (MA - 2008), Columbia University (MA - 2013), and Tufts University (PhD - 2021). He has fulfilled all the military education required of a PSYOP professional, including SERE-C (High Risk), Jumpmaster School, the Military Deception Planners Course, and the Tactical Information Operations Course. Of his professional memberships, his non-profit role as co-founder and Executive Director of MilitaryMentors.org allows him to uniquely serve others outside of the uniform. He also is fortunate to be a guest speaker and a writer on topics of character, organizational change, diversity, mentorship, leader development, and other professional topics.

Regarding his awards and decorations, Chevy is most proud of his three Military Outstanding Volunteer Service Medals, his branch’s Major General Robert McClure Medal (Bronze), the 2016 Secretary of the Army Diversity and Leadership Award, and the 2021 Tufts University Presidential Award for Civic Life.

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If you’re interested in growing in your leadership practice and being inspired to think differently and unlock greater personal potential, we want to give you a gift. Just click the link below and tell us where to send you 12 Ideas That Will Make You A Better Leader

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