Learning (and Re-Learning) a Hard Lesson: It’s Not About Me
By: Cal Walters
I’m a sensitive guy.
As an Army dude that likes to pretend I’m tough, that’s slightly embarrassing to admit. But it’s true.
I feel deeply, and I’ve been known on occasion to tear up while giving a speech and even fight back emotions while giving a closing argument in a criminal trial (not something they teach in law school).
I’m also sensitive to words. When I receive praise, it really boosts my spirits, and when I receive critical feedback, it’s hard for me not to dwell on the negative comments for days.
Can anyone relate? (fist bump for my people out there)
Of course being sensitive can be a good thing, but I often wish critical feedback more easily rolled off my back. My wife is my opposite in this regard. She’s an 8 on the enneagram and feels very comfortable speaking her mind and receiving direct (even negative) feedback. It often blows my mind how even harsh comments don’t bother her.
Why do I bring this up?
Well, one of the biggest leadership lessons I continue to learn – and then relearn – over and over again is this simple truth: it’s not about me. This sounds so simple, and it is a simple concept, but for someone like me it takes constant reminding to keep this principle top of mind.
And here is what I’ve noticed: the more I make life about me the more likely I am to become overly sensitive and less effective as a leader. This is true as I try to lead myself, lead at home, and lead at work.
Here are 4 lessons I’ve learned as I’ve wrestled with this issue. I hope they help you in your own journey to be a leader that is not about you.
1. Build a Strong Leadership Foundation by Getting Your Motives Right
Our motives matter.
Well known author and management consultant Patrick Lencioni (from Episode 49 of the podcast) got the attention of the audience at the 2019 Global Leadership Summit (GLS) when he said, “Fewer people in the world should become leaders.” That was probably not a line people thought they would hear at an event dedicated to growing leaders. His point was this: don’t become a leader if you’re doing it for the wrong reasons.
In his book, The Motive, Lencioni sets out two primary motives for becoming a leader: (1) a reward-centered leader or (2) a responsibility-centered leader. Reward-centered leadership is “the belief that being a leader is the reward for hard work; therefore, the experience of being a leader should be pleasant and enjoyable, free to choose what they work on and avoid anything mundane, unpleasant, or uncomfortable.” On the flip side, responsibility-centered leadership is “the belief that being a leader is a responsibility; therefore, the experience of leading should be difficult and challenging (though certainly not without elements of personal gratification).”
The truth is we’ve probably all been enticed by some of the perks that come with being in a leadership position. Increased pay, a sense of power and authority, maybe a better parking spot. But it’s wise as a leader – or an aspiring leader – to step back and question your own motives. Am I doing this for the people I lead or for the rewards I receive? Is this about the title or the team?
This is especially important as the work and the sacrifices begin to pile up. If your motives are wrong and leadership gets hard – which it inevitably will – leaders with the wrong motives get upset because they feel entitled to the rewards. After all, that’s their motive and their expectations. Responsibility-centered leaders lean in during tough times because they know that’s what leadership is all about.
Question your motives – and re-center yourself – as often as you can to remain focused on the most important role of a leader: inspiring, serving, and equipping your team.
We’d like to think that our motives are hidden from the world, but the reality is that our motives come out in our actions. As humans, we have this ability to perceive whether someone is for us or for themselves. As the Harbinger Institute points out in its book Leadership and Self-Deception, how we receive feedback from a leader is often determined by the motives of the leader.
Is this leader truly for me, or is this ultimately all about them?
Their motive is often the difference between me feeling defensive or feeling inspired to change.
As a recent guest Tim Elmore recommended, leaders that give the best feedback communicate both high expectations and high belief in the team member.
So don’t fake it. Check your motives to ensure you’re leading for the right reasons.
And, as Patrick Lencioni says, if your motives more often than not are all about you and the perks of leadership. Maybe leadership isn’t for you. That may sound harsh, but the stakes are too high.
2. Get Good at Receiving Helpful Feedback Poorly Delivered
In their wonderful book, Thanks for the Feedback, Douglas Sone and Sheila Heen highlight the important relationship between getting and receiving feedback and growth. If we truly want to grow, we have to be open to feedback. The problem is, people are often bad at giving feedback. So what do we do? We have to get really good at receiving bad feedback.
I recently interviewed Gino Wickman on the Intentional Leader podcast about his new book, Entrepreneurial Leap. In the interview, Gino said, “If you went out and read the top 100 business books and applied all of that advice to your business, you’d be out of business in 90 days.” His point, after having served hundreds of thousands of business owners and creating EOS, was that feedback is great, but it must be filtered through your own lens or it will drive you crazy.
Synthesizing these two thoughts, we walk away with two important points: feedback is really important and we shouldn’t ignore it because of poor delivery, BUT after receiving the feedback we need to put it through our own filter to determine whether it works with our vision for the future
I view this as a two step process.
First, the feedback comes in. Maybe it’s your boss being upset about something not meeting expectations. Or perhaps it’s your spouse communicating frustration with something you did or didn’t do. This is a critical moment. Assuming the feedback was not delivered in the best way (maybe they didn’t have the full picture or even delivered it with too much emotion) we always have the choice in how we react. When we get upset or defensive at the way the feedback was delivered, we immediately close off to receiving it, so the key is to choose to receive the feedback. Remind yourself that ultimately this is good for you. Whether the feedback is 100% fair or not doesn’t really matter. If even 1% of it helps you grow, it’s worth receiving the feedback. I’m not saying we should wilt and not engage in a dialogue about the feedback, but the key is to focus less on their imperfect delivery and be willing to at least receive the content of their message.
Second, we filter. At this point, you’ve fought the temptation to get defensive. You’ve allowed yourself to receive the content of their message. Now it’s time to determine whether this feedback is something that you should put into action. Maybe this is feedback about your team’s performance, or maybe this is feedback about you and your personal direction. Although filtering is more art than science, I’m convinced there are two keys to effectively filtering: (1) having a clear vision, and (2) using the truth tellers in your life. If we lack a clear vision, it’s hard to filter advice. This is true for individuals or organizations. With a clear vision, feedback that doesn’t align with the vision can be easily discarded. Graham Cochrane recommended clear steps to creating a vision on this episode. Follow his guide if you don’t know where to start. If your vision alone doesn’t fully filter advice, that’s when we bring it to our truth tellers. These are wise people in our lives who know us, are for us, and understand our vision. They have to be for you and your vision to qualify as a truth teller.
Next, let’s talk about a way to avoid getting defensive.
3. Focus on the Nail and the Picture
I’m a big fan of Dr. Tim Keller. He is the former pastor of Redeemer Church in New York City. If you were to hang out with me in my truck on a typical 5am ride into work, nine times out of ten you’d find me listening to one of his sermons on the Gospel in Life podcast (I highly recommend). And of all the hundreds of sermons of his I’ve consumed over the past two years, there is one image I can’t get out of my head. I think it resonated so deeply because it was something I desperately needed to hear.
The sermon was about pride and selfishness, and he was talking about the person that is constantly aware of himself or herself. I’ll summarize the illustration.
Imagine two people are hanging pictures up in a house. One person has the hammer and the nail trying to make sure it gets put in the exact right spot. The other person is standing back and giving directions to the person with the hammer and nail. The person observing tells the one with the nail to move up or down, all with the goal to ensure the picture gets hung properly. But the person that is self-absorbed is totally focused on themselves. They take every little direction to move left or right as an attack on their nail-moving and picture hanging abilities. In reality, it’s not about them at all. It’s literally just an attempt to hang the picture in the right spot. The self-absorbed person is focused on themselves when it’s really about the nail and the picture.
As a sensitive guy, I needed to hear this analogy. I think about it now whenever someone is being critical of my team or talking about a way we could improve a system, increase communication, or improve something for next time. It’s not about me, I tell myself. They are just talking about the nail and the picture and trying to make it better. That’s the healthy perspective.
4. Self-Leadership is not Self-Help
At Intentional Leader, we are passionate about helping leaders lead themselves. We know that leading the person in the mirror is the hardest leadership assignment you and I will ever receive.
There is an entire industry out there referred to as “self-help.” I’m not against self-help, but books focused in this area often focus on helping people improve some aspect of their life so that they can enjoy life more. Of course I want people to be happy, but I do think it’s important to distinguish self-help from self-leadership. Self-help is an aspect of self-leadership, but self-leadership is so much more. Self-leadership is not ultimately about you at all. It’s about the people that are positively impacted by you when you lead yourself well. That’s what gets us fired up about self-leadership. The more you lead yourself the more your cup runs over into the lives of others. When you get better as a leader, everyone else in your orbit improves. Your family, your community, and your work get the full benefits of you at your best. That’s what self-leadership is all about. It’s about self-regulating for the specific purpose of maximizing your impact. You are a means to an end.
And nothing helps us more than helping others. It’s a beautiful cycle. We lead ourselves well and that allows us to have a larger impact on others, which ultimately makes us happier.
As this beautiful Chinese proverb says, “If you want happiness for an hour, take a nap. If you want happiness for a day, go fishing. If you want happiness for a year, inherit a fortune. If you want happiness for a lifetime, help somebody.”
As a recovering self-absorbed person, I know that being not about me is a daily struggle. As humans, we’re inherently selfish and self-focused. Some of us more than others. But, as leaders, we can take steps each day to check our motives, be receptive to feedback, and lead ourselves to increase our impact on others.
It’s counterintuitive, but I’m convinced the good life comes when we diminish and allow others to be our focus.
Thanks for reading and being on this journey with us.
Remember that life is short. Let’s go make it count!
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Cal is the Founder of Intentional Leader and the Host of the Intentional Leader Podcast . He is also a major in the US Army and currently serves as the Chief of Criminal Law at the 82nd Airborne Division at Fort Bragg, NC.
Cal is a graduate of the United States Military Academy at West Point, Campbell Law School, US Army Ranger School, and the US Army Airborne School. Prior to attending law school, Cal served as an infantry officer in the US Army where he led a rifle platoon, served as the second in command of an infantry company, deployed to Iraq, and served as an aide-de-camp for an Army general.
He is passionate about helping leaders grow and hopes every interaction you have with Intentional Leader helps you grow in your life and leadership.
Cal and his wife, Natalie, have two children.